Frequently Asked Questions

Frequently Asked Questions

Are your wigs made with real human hair?

Yes. Our human hair collections are made with real human hair designed for natural appearance and styling flexibility.


Can I curl or straighten the hair?

Yes. Human hair wigs can generally be styled with heat tools.

We recommend using heat protection products and avoiding excessive heat.


Can I dye the wig?

Some human hair products may be colored.

However, we recommend consulting a professional stylist before coloring.


How long does shipping take?

Orders usually require:

Processing:

2-5 business days

Shipping:

7-12 business days for United States orders.


How do I choose the right wig?

If you need assistance selecting:

  • Lace type
  • Length
  • Density
  • Style

Please contact our support team.


Can I return my wig?

Yes.

Eligible returns are accepted within 14 days according to our Return Policy.

Products must remain unused and unaltered.


How can I track my order?

Once your order ships, you will receive a tracking email.